AAA Home Improvements — Privacy Policy

AAA Home Improvements ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, share, and safeguard your information.

1. Information We Collect

• Directly from you: When you book a consultation, request a quote, or sign a project agreement, we collect your name, email, phone number, address, and project details.
• From our website: When you submit a form, request a download, or use live chat or text messaging, we collect the information you submit and browsing behavior.
• From marketing campaigns: Through social media, Google Ads, landing pages, and paid campaigns, we collect information submitted through lead forms and cookies used for ad tracking.
• From your project: We may collect and store design preferences, site photos, and documents needed to complete your project.

2. How We Use Your Information

• Respond to your inquiry and manage your project
• Provide estimates, schedule appointments, and send appointment confirmations and updates
• Send text messages you have opted in to receive (see Section 4)
• Send promotions or newsletters (opt out anytime)
• Improve website experience and marketing performance

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (CRM, communication tools, project management software) who help us operate our business and are obligated to keep your information secure. Text messaging consent and opt-in data are never shared — see Section 4.

4. SMS/Text Messaging

By opting in to receive text messages from AAA Home Improvements, you consent to receive SMS messages related to your project inquiry, estimates, appointment scheduling and reminders, and customer care at the phone number you provided. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance, or contact us at charles@aaahomeimprovements.com or 720-637-2060.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tools for website analytics (Google Analytics), ad retargeting (Google Ads, Meta Pixel), and campaign performance tracking. You can manage cookie settings in your browser.

6. Data Security

We use industry-standard safeguards to protect your information from unauthorized access or misuse, including SSL encryption, secure databases, and access controls.

7. Your Rights

You may request to view, correct, or delete your personal data by contacting us at charles@aaahomeimprovements.com or 720-637-2060. Colorado residents may have additional rights under the Colorado Privacy Act, including the right to opt out of targeted advertising. You can unsubscribe from marketing emails at any time using the link in any email.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted to this page with a new effective date.